01744 395028

Passenger Lifts

Welcome to Vertical Lift Services North West, your trusted provider of comprehensive passenger lift services in the UK. With our expertise in lift installation, maintenance, refurbishment, breakdown support, and inspections, we ensure safe and efficient vertical transportation solutions for various sectors.

Passenger lifts are designed to carry people (and occasionally goods). They’re typically made from stainless steel or other durable materials and many modern passenger lifts use glass. These lifts can be customised to fit the architectural design of any building, fitting in with the style of the building around it.

Passenger lifts are ideal for any building with multiple floors, especially those that require some form of disability access. Typically speaking, a passenger lift will have the capacity to fit between 6-12 passengers.

Where are Passenger Lifts Used?

Passenger lifts can be used in almost any setting, from shopping centres to the tallest high-rise. With huge versatility in size, design and functionality, they are a great option for any building.

  • High-Rises

    High-Rises are the ideal place for passenger lifts, with a significant number of floors that all need to be accessible. The tallest buildings typically have several passenger lifts, ensuring that there's always one free.

  • Hospitals

    In a hospital, a passenger lift is typically used by staff or patients/visitors to quickly move around the building. On top of this- many of those who are patients at hospital are unable to use stairs to get around, a passenger lift is the easiest and safe option for injured patients or those with a disability

  • Shopping Centres

    Most shopping centre's across the UK have at least 2 floors, and typically a car park. Passenger lifts are needed to provide full disability access to all shoppers, as well as easy access across each floor and car park

  • Hotels

    In regards to passenger lifts, Hotels are an obvious option. Visitors will be coming and going with their luggage regularly, and need an easier way to carry their belongings to each floor.

  • Apartment Building

    There may be a few people who enjoy the exercise of a walk down 9 flights of stairs - but for most, they'd prefer to just get home. Passenger lifts in apartments are perfect for taller buildings, and providing disabled access.

  • Schools & Universities

    Passenger lifts have become more common over the last decade, with high schools, colleges and universities implementing more passenger lifts to accommodate their students

A lift elevating
A lift component

It is important to thoroughly consider the specific needs and requirements of the building and its occupants or employees when choosing a passenger lift. A reliable manufacturer or contractor can offer advice and support in selecting the appropriate passenger lift that meets your requirements.

Types of Passenger Lifts

  • Electric Traction Lifts

    Electric traction lifts are the most common type of passenger lifts used in commercial and residential buildings. They utilize an electric motor to move the elevator car vertically using steel ropes or belts. They are efficient, smooth in operation, and suitable for medium to high-rise buildings

  • Hydraulic Lifts

    Hydraulic lifts are another type of passenger lift used in buildings. They operate by using a hydraulic system that raises and lowers the elevator car. Hydraulic lifts are often found in low to medium-rise buildings and require a separate machine room to house the hydraulic equipment.

  • Machine-Room-Less Lifts (MRL)

    MRL lifts are a popular choice in modern buildings. They are a variation of electric traction lifts but eliminate the need for a separate machine room. The motor and control equipment are typically located either in the elevator shaft or at the top of the hoistway, saving space and installation costs.

  • Glass Lifts

    Glass lifts, also known as panoramic lifts, feature transparent walls or floors, allowing passengers to enjoy scenic views while travelling between floors. These lifts are commonly used in hotels, shopping centres, and other buildings where aesthetics and visual experience are important

Passenger Lift Safety & Regulations

Ensuring passenger lift safety is crucial, supported by comprehensive regulations and standards. These rules safeguard lift users, prevent accidents, and specify required safety features, mechanisms, and maintenance practices.

Elevator safety regulations outline specific requirements for safe lift operation. They cover design, construction, installation, and maintenance. These rules include emergency stop buttons, door sensors, interlocks, safety brakes, and guidelines for lift dimensions, load capacity, and clear signage.

Passenger lifts must have safety mechanisms, including emergency communication systems, sensors to detect obstacles, safety brakes, and speed governors to control deceleration and prevent overspeeding.

Regular inspections and maintenance are critical. Certified professionals assess condition, functionality, compliance, and perform tasks like lubrication, alignment, and component replacements. These measures identify and address safety hazards, enhancing overall safety and reliability of passenger lifts.

A lift shaft

Regular maintenance is essential to ensure the safety and durability of passenger lifts. Elevators are crucial in modern buildings, offering convenient vertical transportation for occupants. To keep elevators running smoothly and safely, preventive maintenance practices are implemented. These include routine inspections, lubrication of moving parts, and testing safety systems. By identifying and addressing potential issues early on, regular maintenance prevents major problems and extends the lifespan of elevator components.

Despite regular maintenance, elevator repair and troubleshooting issues may still occur. Common problems in passenger lifts include malfunctioning doors, irregular stopping or leveling, and electrical system failures. These issues disrupt elevator operations and compromise passenger safety. Prompt diagnosis and repair are important to ensure optimal functioning and prevent further complications. Skilled technicians play a vital role, possessing the expertise and knowledge to efficiently carry out repairs and troubleshooting.

Other Types of Lifts We Install


Dumbwaiters are small, enclosed lifts used to transport items between floors within a building. Multi-story buildings, such as restaurants, hospitals, and hotels often incorporate dumbwaiters to help employees move supplies, dishes and laundry from floor to floor.

Platform Lifts

Platform lifts are used to add or increase accessibility in buildings. Nowadays, platform lifts can be a legal requirement if ramps and other forms of accessibility can’t be installed. Typically, platform lifts are small in size and are just large enough to accommodate a wheelchair.

Service Lifts

Typically used in commercial and industrial buildings, service lifts are designed to carry heavy loads that help businesses carry out everyday operations more efficiently. If it’s cargo that needs transporting from floor to floor, it’s service lifts that’ll do the job.

Glass Lifts

Glass lifts are just another form of passenger lifts. As the name suggests, glass lifts feature large panes of tempered glass that make for a nicer, more aesthetic-looking lift compared to your average steel passenger lift.

Car Lifts

Making use of any vertical space within a parking lot or garage, car lifts are designed to carry the heavy weight of a vehicle and unlike their name suggests, car lifts are built to accommodate vans and heavier vehicles as well as cars.

Professional technicians are crucial for elevator maintenance and repairs. They have the necessary tools and stay updated with the latest safety regulations and industry standards. Their expertise in elevator systems allows them to effectively diagnose and rectify issues, restoring proper functionality. By relying on professional technicians, building owners and managers can ensure the safety, reliability, and smooth operation of their elevator systems, providing a secure vertical transportation experience for occupants.

If you’re looking to have a passenger lift installed, inspected, maintained, repaired or refurbished, give us a call at 01744 395028 or send us an email at [email protected].

We’re on call 24/7 to react promptly to your lift breakdowns.

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