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Client Satisfaction Guarantee Terms & Conditions Apply
Vertical Lift Services covers Liverpool and the wider Merseyside area from our base in St Helens, about 12 miles from the city centre. Our engineers are on call 24 hours a day, 7 days a week, and together they have over 75 years of experience with passenger lifts, platform lifts, goods lifts, and dumbwaiters.
We work with commercial property managers, facilities management companies, hotels, universities, NHS trusts and housing associations. A hotel with a single passenger lift needs something different from a trust running lifts across several buildings, and we set the contract around whichever you are.
Call the team on 01744 555006, or use the form below and we will come back to you.
Services We Offer
24/7 Lift Breakdown Callouts in Liverpool
Lifts do not break down to a schedule. Our engineers take callouts around the clock, including weekends and bank holidays, and in most cases we can get someone to you the same day.
Our vans carry the parts behind the faults we see most often, so the majority of breakdowns are fixed on the first visit rather than left waiting on an order. If a lift has people trapped in it, say so when you call and we will treat it as a priority.
If your lift is making unusual noises, running slower than it used to, or stopping short of the floor, those are worth reporting before they turn into a full breakdown.
LOLER Inspections and Compliance
If your lift carries people, LOLER requires a thorough examination by a competent person at least every six months. Goods-only lifts that do not carry people are examined at least every twelve months. Missing an examination puts you in breach, and your insurer may take a view on it too.
We carry out thorough examinations across Liverpool and Merseyside and give you a written report after every one. The report lists any defects found, tells you which are immediate and which are not, and puts a timescale against each. You get a document you can hand to a building owner, an insurer or an auditor without having to explain it.
If you have lifts across several buildings, we can put them on one examination schedule so the dates do not creep apart.
Switching Your Lift Maintenance Provider
Most people who call us about maintenance already have a provider. Usually the problem is response times, or an engineer who never seems to fix the same fault twice.
We maintain lifts installed by any manufacturer, so it makes no difference who originally fitted yours. If you manage several sites, we can bring them under a single contract with one point of contact and one set of reporting, rather than a different arrangement for every building.
Maintenance visits are set by how hard the lift works, not by a standard package. A lift in a busy city centre office needs a different schedule from one in a small block of flats.
Lift Installation and Refurbishment in Liverpool
Not every ageing lift needs replacing. If yours is breaking down repeatedly, a refurbishment will often deal with it for a fraction of the cost of a new installation, and it keeps the shaft work to a minimum. We will tell you honestly which of the two makes sense for your building.
For new installations we handle the job from survey through to handover and the first examination, on both new builds and retrofits into existing buildings.
Types of Lifts We Work On
Areas We Cover Around Liverpool
Our engineers cover Liverpool city centre and the surrounding area, including Bootle, Crosby, Walton, Anfield, Wavertree, Allerton, Garston, Speke, Huyton, Kirkby and Prescot, along with the Wirral, Sefton and Knowsley.
If your building is not on the list, call us. We almost certainly cover it.
Frequently Asked Questions
We take callouts 24 hours a day and aim to have an engineer with you the same day in most cases. Our base in St Helens is around 12 miles from Liverpool city centre. If anyone is trapped in the lift, tell us when you call and we will prioritise it.
At least every six months if it carries people. Goods-only lifts that do not carry people are examined at least every twelve months. We issue a written report after every examination, listing any defects and the timescale for fixing them.
Yes. We maintain lifts from any manufacturer, so it makes no difference who fitted it or who has been servicing it up to now.
Yes. If you manage multiple sites across Liverpool and Merseyside we can put them on a single maintenance contract with one point of contact and one reporting schedule.
It depends on what is failing and how often. Frequent faults on an otherwise sound lift usually point to refurbishment. We will survey it and tell you which option actually makes sense rather than defaulting to a replacement.
