01744 395028

Service Lifts

Service lifts are a vital part of keeping many businesses and establishments running efficiently. At VLSNW, we’ll make sure your service lifts are functioning properly and aren’t posing a risk to your goods, staff or customers.

With over decades of experience, our team at Vertical Lift Services North West has established a reputation for excellence in installing, servicing, refurbishing, maintaining, and repairing service lifts. Our extensive industry knowledge ensures that each project is executed with the highest standards of precision, safety and reliability.

What is a Service Lift?

A service lift, also known as a goods lift or freight lift, is a type of vertical transportation equipment specifically designed for moving goods and materials between different levels of a commercial or industrial building. These lifts are essential for enhancing operational efficiency, optimising space, and improving safety within various environments such as warehouses, factories, hospitals, and hotels.

Service lifts are engineered to handle heavy loads, and they differ significantly from passenger lifts in their robustness and capacity. They can come in several forms, including goods lifts, dumbwaiters, trolley lifts, and even specialised vehicle lifts for use in places like multi-storey car parks.

Types of Service Lifts

  • Goods Lifts

    These are typically used for transporting heavier items like pallets or large equipment and are common in settings such as shopping centres and airports.

  • Dumbwaiters

    Smaller and more compact, dumbwaiters are ideal for moving smaller items such as food, documents, or medical supplies, especially in restaurants, hotels, and hospitals.

  • Trolley Lifts

    Designed to accommodate trolleys or carts, these lifts are useful in hotels and hospitals for moving laundry, catering supplies, or other equipment.

  • Vehicle Lifts

    Used primarily in automotive environments, these lifts facilitate the movement of vehicles between floors, optimising space in urban environments.


Our Solutions

Installation Services

Trust our experienced technicians to provide tailored installation solutions, designed to fit the unique demands of your facility. Our process ensures that every service lift meets both your spatial and operational requirements.

  • Initial Consultation and Site Assessment: We begin with a comprehensive understanding of your needs and a detailed evaluation of your site to propose the optimal service lift solution.
  • Planning and Design: We develop a precise plan following safety regulations and maximising space efficiency.
  • Professional Installation: Installation by certified technicians ensures that your service lift is set up with exacting standards, focusing on durable techniques to enhance performance and longevity.

Maintenance Services

The longevity and safety of your service lift are paramount. Our extensive maintenance programs are designed to keep your lifts operating smoothly and prevent breakdowns.

  • Regular Inspections and Safety Checks: Our routine checks help catch and address potential issues early, maintaining compliance with safety standards.
  • Lubrication and Adjustments: We maintain your lift’s mechanical integrity with high-quality lubricants and precise adjustments.
  • Component Replacements: We replace worn or damaged parts with top-grade materials, ensuring your lift remains in optimal condition. Each maintenance visit is documented with detailed reports and proactive future recommendations.

Repair Services

Our repair services aim to quickly restore your service lift, minimising downtime and maintaining your operational flow.

  • On-Call Repair Support: Our responsive team is ready to address your repair needs promptly, ensuring rapid assistance.
  • Troubleshooting and Diagnostics: Advanced diagnostic tools allow us to effectively pinpoint issues, leading to targeted repairs that resolve the underlying problems.
  • High-Quality Component Replacement: We only use the best parts that meet or exceed industry standards, guaranteeing that repairs are durable and reliable.

Refurbishment Services

Our refurbishment services are designed to modernise and enhance the efficiency of your service lifts, ensuring they meet current standards and operate effectively. Here’s how we can help:

  • Comprehensive Evaluation: We begin by assessing the condition of your lift, identifying areas that require updates or improvements.
  • Upgrades and Modernisation: Whether it’s updating the mechanical systems, control systems, or aesthetic elements, our team implements the necessary upgrades to bring your lift up to date with the latest technology and design standards.
  • Energy Efficiency Improvements: We focus on enhancing the energy efficiency of your lift, which can lead to reduced operational costs and a lower environmental impact.

Inspection Services

Regular inspections are critical to ensuring the safety and reliability of your service lifts. Our inspection services include:

  • Routine and Scheduled Inspections: We provide detailed inspections according to the regulatory standards to ensure that all aspects of your lift are functioning properly and safely.
  • Safety Compliance Checks: Our inspections also focus on compliance with safety standards, helping you avoid legal issues and ensuring the protection of users.
  • Detailed Reporting: After each inspection, we provide a comprehensive report outlining any issues found and recommendations for maintenance or repairs needed.

What We Offer

Commitment to Safety

At VLS, our unwavering commitment to safety forms the core of our operations. We diligently adhere to the Lifting Operations and Lifting Equipment Regulations (LOLER) and the Provision and Use of Work Equipment Regulations (PUWER), ensuring all our service lifts are regularly inspected and maintained to the highest safety standards. This adherence to strict safety protocols extends beyond national requirements, embracing international safety standards to guarantee the reliability and safety of our lifts in any setting.

Our approach to safety is dynamic and proactive. We consistently train our team in the latest safety practices and technologies, ensuring they are equipped to handle any situation with efficiency and expertise. By continuously enhancing our safety measures and staying ahead of industry trends, we ensure that our service lifts are not just a means of transportation, but a reliable, safe, and integral part of your operations.

Tailored Installation and Customisation

Understanding that each client has unique needs, our installation process is highly personalised. From initial site evaluation to integration with existing structures, we ensure a smooth and efficient installation process, custom-tailored to your specific requirements.

Comprehensive Maintenance and Support

Our relationship with clients extends beyond installation. We provide thorough maintenance services, emergency repairs, and dedicated after-sales support to ensure your service lifts operate smoothly for years to come.

Sustainable Practices

We’re committed to sustainability, employing energy-efficient technologies and sustainable materials in our service lifts. Our eco-friendly approach extends to all aspects of our operations, from design to disposal, reducing the environmental impact.

Customer Engagement and Support

We believe in empowering our clients with knowledge and support. From choosing the right service lift to accessing round-the-clock customer service, we’re here to guide and assist you at every step.

Get in touch

For custom installations, maintenance, refurbishment, inspection or repair of your service lifts, give us a call at 01744 395028 or send us an email at [email protected].

We’re on call 24/7 to react promptly to your lift breakdowns.

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