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Client Satisfaction Guarantee Terms & Conditions Apply
In an office or commercial building, the lift is part of what tenants pay for. When it keeps breaking down, staff are late, visitors are stuck in reception, and you start getting emails from tenants and their facilities teams.
We maintain, repair and install commercial lifts across the North West and Yorkshire, working directly with building owners and with property managers including LSPIM. The business was started in 2019 by Andy Verey after 27 years in the lift industry, and we offer 24/7 call-outs with priority for contract customers.
Switching Your Lift Maintenance Contractor
Some of our clients came to us after switching from another lift company, including one who left a large international firm because they weren’t happy with the service. As Crown Hill put it, we responded immediately, arranged a visit within a few working days and had everything up and running soon after.
If you’re thinking of switching, we’ll come and look at your lifts, tell you honestly what condition they’re in, and give you a clear price for looking after them. Before you sign, check your current contract’s notice period so you know when you can move.
What Commercial Lifts Need
Office lifts work hardest at the start and end of the day and over lunch, when everyone moves at once. In multi-let buildings, tenants notice a slow or unreliable lift quickly, and it can make space harder to let.
There’s also access to think about. Businesses and public buildings are expected to make reasonable adjustments for disabled people under the Equality Act 2010, and new buildings and major refurbishments need to meet Part M of the Building Regulations. A working lift is central to both.
Commercial Lifts We Work On
More on our passenger lifts, glass lifts, platform lifts, service and goods lifts and car and vehicle lifts.
Looking After Lifts Across a Portfolio
If you manage several buildings, we can look after all of their lifts, with servicing and LOLER inspections scheduled for you. We agree visit times with you or your on-site team, avoid the busiest parts of the day where we can, and tell you how long each lift will be out of use so you can let tenants know.
After every visit, we tell you what we found and what, if anything, needs doing next, so you can plan budgets rather than react to breakdowns.
Our Commercial Lift Services
For most office buildings, that means a service every three months, a LOLER thorough examination every six months for passenger lifts (twelve for goods-only lifts) and fast repairs when something fails. Where a lift is tired or unreliable, modernising the controls, doors or drive usually costs far less than replacing it.
24/7 Call-Outs
Lift down first thing on a Monday? We're on call around the clock.
Easy to Switch
We'll assess your lifts and give you a clear price.
Accredited
CHAS Elite, SafeContractor and EXOR approved.
Portfolios
From one lift to lifts across several buildings.
Vetted Engineers
Full Disclosure clearance, plus NVQ, IOSH, CSCS and asbestos training.
Written Reports
LOLER reports ready for insurers and tenants.
Covering the North West and Yorkshire
Our engineers work out of offices in St Helens, Manchester and Leeds, covering offices, business parks, public buildings and car parks in Liverpool, Manchester, St Helens, Warrington, Wigan, Preston, Blackpool, Leeds and Bradford, plus the towns around them.
TESTIMONIALS
What Our Clients Say
We’re rated 4.9 on Google and Trustpilot. Here’s what some of our clients have told us.
“We were not satisfied with our existing lift maintenance suppliers (a large international organisation), so contacted Vertical Lift Services. They responded immediately and an initial visit was arranged within a few working days. Simply cannot fault their service. We have now contracted our ongoing maintenance with them and would have no hesitation recommending them to anyone needing their services.”
Crown Hill
“I just wanted to express how impressed I am with the work and repairs carried out by Vertical Lift Services North West. All staff and engineers are lovely and extremely professional.”
EP Properties
“John was brilliant, explained everything he had come to do and sent his findings to head office. Cheerful, friendly and would recommend him to anyone.”
Wendy Perkins
“We recently started using Vertical Lift Services North West and thus far have been very impressed. The level of service and communication has been second to none. What I thought was standard service with the old company turns out to be shocking compared to VLS. Andy and the team actually care about the condition of my lifts and give a level of service we are just not used to.”
Satpro Limited
Read more reviews on Trustpilot.
Commercial Lift FAQs
Check your current contract’s notice period, then get in touch. We’ll look at your lifts, tell you what condition they’re in and give you a clear price.
Most are serviced every three months. Passenger lifts also need a LOLER thorough examination every six months, and goods-only lifts every twelve months.
Yes. We look after everything from a single lift to lifts across several sites, with servicing and inspections scheduled for you.
Call us on 01744 555006 at any time and tell us someone is trapped. We’re on call 24/7, and contract customers are seen first.
Often, yes. New controls, doors or a drive can make an unreliable lift dependable again for much less than a replacement. We’ll inspect it and tell you which option makes sense.
CONTACT US
Arrange a Commercial Lift Visit
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We also look after lifts in healthcare, hotels and leisure, apartment buildings, industrial buildings and warehouses, shops and retail and schools and colleges. See all the sectors we work in.
