Lifts are a key part of modern buildings, making it easy for people to move from floor to floor. They’re especially important in tall buildings, commercial complexes, and residential buildings where using stairs just isn’t practical. But like any other mechanical system, lifts can have problems over time, which can be inconvenient and even dangerous.
Knowing about common lift problems and how to fix them is crucial for building managers and maintenance teams. Regular maintenance and timely repairs keep lifts running smoothly, extend their lifespan, improve user safety, and prevent costly breakdowns. In this guide, we’ll explore the typical issues lifts face and share tips on how to handle them effectively.
First of All - Leave it to the Professionals
When it comes to lift maintenance and repairs, hiring a team of experienced professionals is essential. Their expertise ensures that all issues are handled safely and effectively, preventing further complications.
Safety First
Trying to fix a lift yourself can be extremely dangerous. Lifts are complex systems with many mechanical and electrical components that need precise handling. DIY repairs can lead to serious accidents and further damage, compromising both safety and the building’s integrity. Unqualified repairs can result in malfunctioning lifts, posing significant risks to users and the structure itself.
Expertise and Equipment
Certified lift technicians have the skills and knowledge to accurately diagnose and fix lift problems. They use specialised tools and equipment designed specifically for lift maintenance. Hiring certified professionals means that repairs are done to the highest standards. They provide regular inspections, identify potential issues early, and ensure compliance with safety regulations, which helps guarantee the lift’s longevity and reliability.
With all that in mind, here are some of the most common problems that occur in lifts and some of the steps that you can take to remedy them. Most of these issues can’t be properly fixed without the help of an engineer though.
1. Door Problems
Issues with lift doors are among the most common problems encountered in elevator systems. Properly functioning doors are crucial for the safety and efficiency of the lift. Here are two typical door-related problems and their solutions.
Doors Not Opening or Closing Properly
This issue is often caused by obstructions or sensor problems. When objects block the door’s path, the doors cannot function correctly. Similarly, malfunctioning sensors can prevent the doors from operating as intended. The solutions are straightforward:
Tips for Smooth Door Operation
- ✔ Clear any obstructions from the door path.
- ✔ Calibrate or replace faulty sensors to ensure proper door operation.
Slow Door Operation
If the lift doors are operating slowly, it might be due to a malfunctioning door operator or issues with the door tracks:
Door Maintenance Tips
-
✔Adjusting the door operator can resolve this issue.
-
✔Cleaning the door tracks to remove any dirt and debris can help restore smooth operation.
By addressing these common door problems promptly, you can ensure that the lift remains safe and efficient for all users.
2. Electrical Issues
Electrical problems in lifts can cause significant disruptions and pose serious safety risks. Ensuring the electrical system functions properly is essential for the reliable operation of the lift. Here are some common electrical issues and their solutions:
Frequent Power Outages
Frequent power outages can be caused by electrical system faults or power supply issues. These interruptions can halt lift operation, leading to inconvenience and potential hazards for users. Solutions include:
Electrical System Maintenance Tips
-
✔Conduct a detailed inspection of the electrical system to identify and fix any faults.
-
✔Ensure the power supply is stable to provide consistent and reliable operation.
Control System Failures
Control system failures often result from software glitches or issues with the control panel. These failures can cause the lift to malfunction or stop working altogether. Solutions involve:
Control System Maintenance Tips
-
✔Update the software to the latest version to resolve any bugs.
-
✔Fix or replace faulty control panels to restore proper function.
By addressing these electrical issues promptly, you can maintain the lift’s reliability and ensure the safety of its users.
3. Operational Problems
Operational problems in lifts can affect their performance and the overall user experience. Ensuring smooth and efficient operation is crucial for the safety and comfort of passengers. Here are some common operational issues and their solutions:
Lift Jerking or Shaking
When a lift jerks or shakes during operation, it can be unsettling for passengers and indicate underlying issues. Common causes include brake problems and imbalances. The best thing you can do is just to give an inspection, there isn’t much to do besides call a proper engineer for something like this.
Movement Troubleshooting Tips
-
✔Look for fault codes on the lift’s digital display, if available.
-
✔Inspect the cables and pulleys as damaged or misaligned cables and pulleys can result in erratic movement.
Inconsistent Floor Levelling
Inconsistent floor levelling occurs when the lift does not align properly with the floor, creating a tripping hazard for passengers. This issue is usually caused by sensor misalignment or calibration problems.
Sensor and Calibration Tips
-
✔Realign the sensors: Adjust the sensors to ensure they are correctly aligned.
-
✔Perform calibration: Calibrate the lift to stop accurately at each floor.
Addressing these operational problems promptly can enhance the lift’s performance and provide a safer, more comfortable experience for users.
4. User-Related Problems
User-related problems can significantly impact the performance and longevity of lifts. Educating users and implementing preventive measures are crucial for maintaining lift efficiency and safety. Here are some common user-related issues and their solutions:
Overloading
Exceeding the lift’s weight limit is a frequent problem that can cause mechanical strain and potential breakdowns.
Weight Limit Tips
-
✔Inform users about the importance of adhering to the weight limit to prevent mechanical strain.
-
✔Use sensors that alert users or prevent the lift from operating when overloaded.
Misuse or Vandalism
Deliberate damage or improper use of the lift can lead to significant repair costs and downtime.
Lift Usage Tips
-
✔Install CCTV cameras to deter vandalism.
-
✔Promote proper usage by setting and communicating clear guidelines for using the lift.
By addressing these user-related problems, you can help maintain the lift’s performance and extend its lifespan, ensuring it remains safe and efficient for everyone.
5. Preventive Maintenance Tips
Regular preventive maintenance is essential for ensuring the smooth operation and longevity of lifts. By sticking to a maintenance routine, potential problems can be identified and addressed before they become serious issues. Here are some key tips for effective lift maintenance:
Regular Inspection Schedules
Setting up a routine inspection schedule is crucial for spotting and fixing minor issues before they escalate.
Lift Inspections Tips
-
✔Conduct regular inspections by certified professionals.
-
✔Ensure all lift components are thoroughly examined and in good working order.
Basic Lift Safety Checks You Can Perform
While professional maintenance is essential, there are simple checks you can carry out to monitor your lift’s condition between services.
Lift Maintenance Tips
-
✔Listen for grinding, squeaking, or clunking sounds during operation, as these could indicate worn components.
-
✔Check if the lift starts, stops, and travels smoothly without jerking or shaking.
Lifts play an essential role in modern buildings, providing a safe and convenient way for people to move between floors. However, like any mechanical system, they require proper care and attention to stay reliable and efficient. By understanding common problems—whether operational, electrical, or user-related—and taking proactive steps like regular inspections and preventive maintenance, building managers can ensure lifts remain safe, functional, and long-lasting.
While basic checks can help identify issues early, professional expertise is irreplaceable. Certified technicians have the skills, tools, and experience to handle complex problems, keeping lifts running smoothly and compliant with safety regulations.
In the end, a well-maintained lift isn’t just about avoiding breakdowns—it’s about ensuring the safety, comfort, and satisfaction of everyone who relies on it.
